Return and Refund Policy

The item must be unused, with tags on, and in its original packaging. You will also need your order number. To claim a return or report damage, share a full unboxing video with no cuts or edits.

Start the return by contacting the store from the contact page. Items sent back before a return is accepted will not be taken.

Check the order when it arrives. If something is defective, damaged, or not what you ordered, contact us right away with the unboxing video so we can review it.

Return the item you have. Once that return is accepted, place a new order for the size or product you want.

We will tell you after the return is inspected whether the refund is approved. Approved refunds go back to the original payment method within 10 business days. Your bank may take additional time to show the credit. Cash on delivery orders are refunded the way the store confirms with you. If more than 15 business days have passed since approval, contact us from the contact page.